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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mikeya Janeé

Mikeya Janeé

July 2, 2026

5  out of  5
rating by Mikeya Janeé
"I switched car insurance companies sometime last year Jenna was the individual who assisted me and she was so gracious and kind answering all my questions with ease. Carter is absolutely amazing as well. I purchased a car recently and the next day I went back to the dealership to switch out for another car. Carter, made the transition quick, smooth and he was very reassuring.

Both of these individuals have great customer service skills and I look forward to speaking with them again"
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Cindy Cobb

July 1, 2026

5  out of  5
rating by Cindy Cobb
"Drew helped with switching my insurance over to State Farm. He was awesome and very patient with me. Great at explaining everything to me which I’ve never had before. Highly recommend him. Appreciated all his help."
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Andrea Reel

June 30, 2026

5  out of  5
rating by Andrea Reel
"I love the personal service. Chris was so helpful. She is a go getter. I am very comfortable and know I can entrust any of my needs and no worries. Thank you"
We responded:
"Thank you for the amazing review, Andrea! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Mary Sikora

June 30, 2026

5  out of  5
rating by Mary Sikora
"Excellent, caring team. Carter Lake and his associates go above and beyond to provide insurance plans tailored to your specific needs."
We responded:
"Mary, we really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Amanda Smith

June 25, 2026

5  out of  5
rating by Amanda Smith
"John Bass puts the client’s needs 1st. He is incredibly knowledgeable and readily available to discuss different policies in easily understandable terms."
We responded:
"Thank you for the amazing review, Amanda! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Jerm Stewart

June 22, 2026

5  out of  5
rating by Jerm Stewart
"Great to work with"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Carter Lake’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Prosperity ."
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Mary Repko

June 21, 2026

5  out of  5
rating by Mary Repko
"Honest, dependable and knowledgeable. Highly recommend!"
We responded:
"Thank you for the amazing review, Mary! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Kimberly Wood

June 16, 2026

5  out of  5
rating by Kimberly Wood
"Agent was great but 1 hiccup put the wrong lasr name"
We responded:
"Kimberly, thank you so much for your 5-star review! Please let us know if you have any questions."
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Susan Lutz

June 3, 2026

5  out of  5
rating by Susan Lutz
"Drew made switching my car insurance over to South Carolina feel like the easiest thing ever. He handled everything so quickly and kept me updated the whole time, which I really appreciated. He explained each step in a way that actually made sense and took all the stress out of the process. Honestly, it couldn’t have been smoother. I’d happily recommend him to anyone who needs help getting settled here."
We responded:
"Thanks so much for the fantastic rating, Susan! We are so glad you had a positive experience with us here on State Farm Agent Carter Lake’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Hayli Livingston

May 12, 2026

5  out of  5
rating by Hayli Livingston
"Having gone through school with Carter, I never hesitated to switch to his agency when he opened it. Carter and everyone in this agency are responsive, caring, and honest. I would absolutely not want coverage with anyone else."
We responded:
"Hayli, thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with our Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Prosperity ."
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Ray Canady

May 7, 2026

5  out of  5
rating by Ray Canady
"Best experience from start to finish."
We responded:
"Ray, thank you for your wonderful review of State Farm Agent Carter Lake’s Team!"
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keith stein

April 15, 2026

5  out of  5
rating by keith stein
"Extremely helpful and easy to do business with. Saved me hundreds of dollars"
We responded:
"Keith, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Carter Lake’s Team—we are always here to help!"
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Darrell Ellisor

April 14, 2026

5  out of  5
rating by Darrell Ellisor
"Great Experience"
We responded:
"Darrell, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Carter Lake’s Team!"
Profile photo of Lisa Metzger

Lisa Metzger

April 7, 2026

5  out of  5
rating by Lisa Metzger
"I spoke with Drew today about my homeowners insurance. He was very professional and very polite. He answered all my questions very promptly. I really appreciate all of his help!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Carter Lake’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Kelli Stoddard

April 7, 2026

5  out of  5
rating by Kelli Stoddard
"We have been with State Farm - Carter Lake in Prosperity, SC since moving here in 2020. We have had unbelievably wonderful service with each team member and Carter. The response time is amazing as we add and remove policies several times a year. Thank you Carter, and your whole team for everything you do!!!!"
We responded:
"Wow, thank you for the 5-star review, Kelli! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Ben Yarborough

March 30, 2026

5  out of  5
rating by Ben Yarborough
"Great people this will be my insurance company for the rest of my life. Good prices thanks for everything."
We responded:
"Ben, thank you for 5 star review and kind words!"
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Mark Thompson

March 20, 2026

5  out of  5
rating by Mark Thompson
"Great people to do business with Carter Lake insurers my house, cars and boats."
We responded:
"Thank you for the amazing review, Mark! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Samuel Patti

March 16, 2026

5  out of  5
rating by Samuel Patti
"An awesome experience and incredibly helpful!"
We responded:
"Samuel, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Carter Lake’s Team!"
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Paisley Jackson

March 5, 2026

5  out of  5
rating by Paisley Jackson
"John Bass is amazing! He’s an insurance boss"
We responded:
"Thank you for your kind review of State Farm Agent Carter Lake’s Team. We appreciate it!"
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Julia Nehring

March 5, 2026

5  out of  5
rating by Julia Nehring
"John Bass is the man! Go see that king he will help you so much!!"
We responded:
"Julia, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Carter Lake’s Team!"
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Denine Chapman

February 26, 2026

5  out of  5
rating by Denine Chapman
"Very friendly service!!Helped me get coverage for my automobile.Highly recommend!!Jenna is great and drew also.Very professional and friendly!!"
We responded:
"Denine, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Jenna; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Erik Barber

Erik Barber

February 19, 2026

5  out of  5
rating by Erik Barber
"I can’t say enough great things about John Bass at Carter Lake State Farm. He’s always been incredibly helpful with my insurance needs, taking the time to explain options and make sure my family and I are properly covered.

What really stood out was how supportive and responsive he was during my recent fender bender. He made a stressful situation much easier to navigate and stayed on top of everything from start to finish.

If you’re looking for someone who’s knowledgeable, dependable, and truly cares about his clients, John is your guy. Highly recommend!"
We responded:
"Erik, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Carter Lake’s Team—we are always here to help!"
Profile photo of Kari Hayes

Kari Hayes

February 19, 2026

5  out of  5
rating by Kari Hayes
"Coach Bass is knowledgeable and helpful, working with customers to meet their needs."
We responded:
"Thank you for your kind review of State Farm Agent Carter Lake’s Team. We appreciate it!"
Profile photo of Colin Stribble

Colin Stribble

February 11, 2026

5  out of  5
rating by Colin Stribble
"Great service and great people!"
We responded:
"Colin, we are happy to help you with your auto insurance, and we thank you for giving us a 5-star review!"
Profile photo of Jane Oder

Jane Oder

February 9, 2026

5  out of  5
rating by Jane Oder
"Chris did a great job helping us with our umbrella policy problem!"
We responded:
"Jane, thank you for your 5-star review and kind words about Chris. We look forward to working with you and your insurance needs. "